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Financial Services

During your care, the financial issues you may face can be very complex. The information presented on our Financial Services web pages will help you ask the right questions and contact the appropriate resources for assistance.

If You Have Insurance Coverage

Your best source of information about your specific coverage is the insurance company that issued your health insurance policy or your employer's benefit office, if you are covered under a group policy through work.

Questions to Ask:

• Is the University of Michigan Comprehensive Cancer Center a covered provider? If your plan does not cover our Center, ask if there are any exceptions. If no exceptions exist, you may still obtain care from our Center, but it will be at your own cost (see next page for more information).
• What is the coverage for inpatient and outpatient services, medications, prescriptions and diagnostic procedures?
• Are there any limitations or restrictions on cancer care?
• Are there any out-of-pocket expenses?

Tips:

• Ask for clarification if you don't understand anything that is said to you.
• Be sure to follow all guidelines and fill out all paperwork requested by your insurance company.
• Bring all necessary forms and referrals to your appointment.
• Always keep a written record of the organization you contacted, their phone number, the name of the representative and a brief note of what they told you.

If you have questions, please contact:
Suzanne Thornton
Patient Financial Counselor
Telephone: 734-647-8663
Fax: 734647-6468

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updated 4/08

See Also:

• Peace of Mind
  Coping with the financial impact of cancer
  
  
• Squaring up with the IRS
  Tips on medical expense deductions
  
  
• Amenities from the U-M Health System web site

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University of Michigan Comprehensive Cancer Center
1500 East Medical Center Drive
Ann Arbor, MI 48109

This site is part of the U-M Health System. The information presented is not a tool for self diagnosis or a substitute for professional care. © 2008 U-M Comprehensive Cancer Center